Privacy Policy

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Privacy Policy, All Used Cars LLC Company is committed to protecting the privacy of our customers and users of our website. Our Company is deeply committed to safeguarding the privacy of our valued customers and all users of our website. We recognize the importance of protecting your personal information and maintaining your trust. This comprehensive Privacy Policy outlines in detail how we collect, utilize, protect, and, under specific circumstances, disclose personal information obtained directly through your interactions with our Website.

By accessing and using the Website, you acknowledge that you have read, understood, and expressly consent to all the terms and practices described within this Privacy Policy. We strongly recommend that you carefully review this document in its entirety to fully comprehend your rights and our obligations concerning your data. If you do not agree with any part of this Privacy Policy, please refrain from using our Website. This policy governs all interactions you may have with us through this website.

Scope of This Policy

This Privacy Policy applies solely to information gathered through our Website. It does not extend to information collected offline, through other channels, or by third-party websites or services that may be linked or mentioned on our Website. While we strive to only link to reputable resources, we cannot take responsibility for the privacy policies of other entities. We encourage you to review the privacy policies of any other website you visit, even if you follow a link from our site.

Information Collection Practices

We collect two primary categories of information: personal information that directly identifies you and non-personal information that does not identify you on its own but may be combined with other data to do so.

Personal Information

Personal information is any data that can be used to identify, contact, or locate a specific individual. We collect personal information on the Website only when you voluntarily provide it to us through various methods. Examples of such scenarios include when you:

  • Contact Us: You may directly reach out using contact forms, chat feature or by email.
  • Submit Vehicle Inquiries: You give us specific details of your desired vehicles.
  • Engage in Transactions: You submit information needed to process a sale including your bank account.

The types of personal information we may collect include, but are not limited to:

  • Contact Information: This includes your full name, email address, phone number, and any other contact details you choose to provide to facilitate communication. Privacy Policy.
  • Vehicle Inquiry Information: This encompasses details about the specific vehicles you are interested in, such as the make, model, year, style, color, desired price range, mileage preferences, or any other relevant information you disclose in your vehicle inquiries. We may also save your saved search history.
  • Payment Information: To facilitate secure financial transactions, we collect necessary payment information, including your bank account details when you purchase a vehicle. We will not store any credit card numbers on our server.
  • Additional Information: Any information you may provide while engaging with our Website through other channels, such as through the use of contact forms, the chat feature, email correspondence, surveys, feedback, or customer support interactions, is also considered as collected personal information.

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Non-Personal Information

In addition to the personal information you voluntarily supply, we automatically collect non-personal information that does not directly identify you. This information is gathered as you browse the Website and assists us in understanding trends, improving the user experience, and diagnosing technical issues. The non-personal information we collect may include: Privacy Policy.

  • IP Addresses: We collect your Internet Protocol (IP) address, a unique numerical identifier assigned to your computer or device when it connects to the internet. IP addresses help us determine your approximate geographic location, monitor website traffic, and combat fraud.
  • Browser Information: We collect information about the web browser you are using to access our Website, such as the browser type (e.g., Chrome, Firefox, Safari), browser version, and any browser configurations.
  • Operating System Information: We collect information about the operating system your computer or device is running on, such as Windows, macOS, iOS, or Android, along with the specific operating system version.
  • Website Usage Data: This includes information about how you interact with our Website, including the dates and times of your visits, the total time spent on the site, the specific pages you view, the order in which you view the pages, the number of pages visited, the links you click on, how you navigate through our site, and how you might have reached our website.
  • Device Information: We also collect details about the type of device you are using to access our Website, like its model, manufacturer, and unique identifiers. Privacy Policy.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, pixel tags, and other tracking technologies to gather non-personal information about your browsing habits. Cookies are small data files placed on your device that enable us to recognize your browser on future visits, track your preferences, and personalize your experience. Most web browsers allow you to control the use of cookies through your browser settings; however, disabling cookies may affect the functionality of our Website. Privacy policy.

Use of Collected Information

We utilize the collected information, both personal and non-personal, for various purposes that are aimed at providing a better experience, enhancing our services, and ensuring compliance with relevant regulations.

Use of Personal Information:

  • Processing Vehicle Inquiries: Personal information such as your name, email address, phone number, and specifics of the desired vehicles, are used to efficiently process and respond to your vehicle inquiries, giving you tailored and accurate details about our available inventory. We’ll also keep track of your communication history.
  • Facilitating Vehicle Sales: We use your information to streamline the sales process when you wish to purchase a vehicle. This includes processing payments, drafting legal agreements, and handling the necessary documentation. Privacy Policy.
  • Providing Customer Support: We use your personal information such as contact and vehicle inquiry information to respond to your inquiries, provide assistance, resolve issues, and offer support in a timely and satisfactory manner.
  • Marketing Communications: With your explicit consent, we may use your contact information (e.g., email address) to send you updates, newsletters, special promotional offers, and other marketing materials related to our products or services. You can opt-out of these marketing communications at any time by following the unsubscribe instructions found in our communications or by contacting us.
  • Website Enhancement: We continuously analyze collected data to enhance our website’s functionality, performance, user interface, and overall user experience. We may use your feedback or suggestions to implement improvements to our website.
  • Regulatory Compliance: We also use the information collected to comply with legal and regulatory requirements, including responding to subpoenas, court orders, or complying with other government and legal requests, as well as detecting and preventing fraud. Privacy Policy.

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Use of Non-Personal Information:

  • Website Traffic Monitoring: We analyze IP addresses, browser information, device information, and Website usage data to monitor general usage patterns on our site. This helps us analyze trends, patterns, and overall website traffic, assess which parts our visitors use the most, and understand in general how our website is utilized.
  • Performance Tracking: We use analytics data to track website performance, load times, and overall functionality of the website. This data lets us detect technical issues and work on solutions.
  • Website Optimization: We use non-personal data to improve the website design, functionality, and overall user experience. Privacy Policy.
  • Website Security: We leverage data such as IP addresses, device information, and usage patterns to detect and prevent fraud and unauthorized access to our website or services, by detecting irregular patterns or other unusual behaviors.
  • Personalized Experience: We may utilize non-personal information to personalize your browsing experience by showing you relevant content, making our site more engaging to you.

Disclosure of Personal Information

We are committed to maintaining the confidentiality of your personal information and will not sell, rent, trade, or share your data with third parties for their own marketing purposes. However, there are specific scenarios in which we may disclose your personal information:

  • Third Party Service Providers: We may disclose personal information to trusted third-party service providers who assist us in carrying out various business functions. This may include payment processors, email service providers, marketing services, data analytics providers, and providers of other services that help us operate our website. These providers are bound by contractual obligations to maintain the confidentiality and security of your personal information and to use it only for the purposes for which we engage them. Additionally, we take measures to ensure our providers have their own policies and practices to protect your information. Privacy Policy.
  • Legal and Regulatory Obligations: We may disclose personal information if we are required to do so by law or in response to valid legal processes, such as a court order, subpoena, legal request, or government investigation. We will take steps to make sure that we are legally obligated to do so prior to any disclosure.
  • Protection of Rights: We may have to disclose personal information in cases where we believe it is necessary to protect our rights, property, safety, or the rights, property or safety of others. This includes fraud prevention, protection of our intellectual property rights, and enforcement of our terms of service.
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transfer, your personal information may be transferred to the successor entity. If that should occur, we will notify you and let you know your options.

Data Security Measures

We understand that the security of your information is of the utmost importance and we strive to implement a layered and comprehensive security program. We have implemented reasonable physical, technical, and administrative measures to safeguard your personal information from unauthorized access, accidental loss, misuse, alteration, or destruction. These measures include:

  • Secure Storage: We store your personal information on secure servers, protected by firewalls and other security systems. We will regularly audit our systems to ensure our security protocols and to make improvements to keep your information secure.
  • Encryption: Sensitive data transmitted across the internet is secured using industry standard encryption protocols to ensure confidentiality and protect your data during transmission.
  • Access Control: Access to your personal information is restricted to authorized personnel who need access for legitimate business purposes. We use appropriate authentication and authorization mechanisms to ensure that only relevant employees have access to your information.
  • Employee Training: We maintain a policy of regularly training our employees on privacy and security best practices, so that every effort is made to protect your information.
  • Regular Audits: We conduct regular security audits and assessments to identify any vulnerabilities and to ensure our security measures are up to date and effective.
  • Data Minimization: We collect only the personal information that is necessary to provide our services, and we don’t keep your information longer than we need to.
  • Continuous Monitoring: We continuously monitor our systems and processes to detect any security breaches or suspicious activities.
  • Incident Response: We have procedures in place to respond to security incidents, to investigate and take corrective actions to remediate any breaches.

However, it is important to understand that no method of data transmission or storage can be 100% secure. Despite our best efforts, we cannot fully guarantee the absolute security of your personal information. If a data breach does occur, we will notify you as required by law.

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Data Retention

We will retain your personal information only for as long as it is necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy. This includes periods for which you are a registered member or actively using our services, and as long as it is required to meet legal obligations. Specifically, we may retain your data to:

  • Provide Services: To carry out our legal obligations and to fulfil your requests.
  • Legal Compliance: To comply with legal and regulatory requirements, including tax laws, accounting standards, legal limitations, and other government mandated retention periods.
  • Business Operations: To maintain accurate financial and business records and to manage our operations efficiently and effectively.
  • Dispute Resolution: To resolve disputes, enforce agreements, and defend our legal rights.
  • Information Analysis: To perform data analytics to improve our services, but in a manner that does not identify any individuals.

Once the required retention period has expired, we will securely delete or anonymize your personal information.

Access to and Control Over Your Information

You have the right to access, review, correct, and control your personal information. You may:

  • Access Your Information: You have the right to request access to the personal information we hold about you.
  • Review and Correct Your Information: You can request that we correct or update your personal information that is inaccurate, incomplete, or outdated. Privacy Policy.
  • Delete Your Information: You can request that we delete personal information, provided that it is not required for compliance with legal obligations or legitimate business purposes.
  • Opt-Out of Marketing Communications: You have the right to opt out of receiving marketing communications from us at any time by using the unsubscribe instructions in our communications or contacting us directly.

To access, review, correct, or request to delete your personal information, please contact us using the contact information provided below.

Children’s Privacy

Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children under the age of 18 without parental consent. If you are a parent or guardian and believe that a child under 18 has provided us with personal information without your consent, please contact us immediatly, and we will take necessary steps to remove that information from our records. Privacy Policy.

How To Contact Us

If you have questions about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at the following:

Changes to This Privacy Policy

This Privacy Policy is subject to revisions and updates as needed to ensure it accurately reflects our current data handling practices, evolving business operations, and any relevant changes in applicable legal and regulatory requirements. These changes are often necessary to maintain transparency and adapt to the dynamic landscape of data privacy. We are committed to keeping you informed of any alterations to this Privacy Policy..

Whenever we make an update or modification, we will publish the revised Privacy Policy on our Website. We will clearly display the effective date of the updated policy to highlight when the changes take effect. We strongly advise that you regularly review this Privacy Policy to stay informed about how we collect, use, and protect your personal data. This will allow you to understand any modifications and their implications.

Any changes made to this Privacy Policy will become effective immediately upon posting on our Website. By continuing to use our Website after an updated Privacy Policy has been published, you acknowledge and consciously consent to the revised terms. Therefore, it is important that you take the time to review the updated policy when you are notified of its release. Your ongoing use of the site signifies your agreement to adhere to the new stipulations outlined in the most current version of the Privacy Policy.